This License Agreement ("Agreement") governs the use of the Quaesia platform and its associated content, data, graphics, software, and elements ("Software" and "Data"), administered by the French sole proprietorship Quaesia (the "Licensor").
Licensor Details: 9 Rue Simon Nora, 38000 Grenoble, France (SIREN 833 477 961).
Please read these terms carefully before using the Software or any Data derived from it.
By accessing, using, or downloading the Software or the Data, you (the "User" or "Licensee") acknowledge that you have read, understood, and accepted these terms. If you do not agree to these terms, you must not use the platform or the Data. Any violation of this Agreement will automatically terminate your rights under this License.
1.1. License Grant. The Licensor grants the User a personal, non-exclusive, non-transferable right to use the Software (Quaesia platform) and Data on computers owned, rented, or controlled by the User or their organization.
1.2. Restrictions on Use. The User shall not reproduce, modify, reverse engineer, or make the Software or Data available to third parties without prior written authorization from Quaesia. Reverse engineering is strictly prohibited.
1.3. Third-Party Licenses. The User acknowledges that the content of Quaesia integrates or is built upon various open-source and third-party technologies and datasets. The User undertakes to comply with all associated third-party licenses, including those for: PubMed, MeSH, MongoDB, nltk, spacy, flask, tqdm, torch, transformers model cambridgeltl/SapBERT-from-PubMedBERT-fulltext, Dataset, faiss, BM25s, nodevectors, BERN2, Bootstrap, jquery, jqueryUI, datatables, jstree, fontawesome, cytoscape js, chart.js, popper.js, tippy.js, highlight.js.
The Software and the Data, in whole or in part, may not be copied, shared, distributed, resold, sublicensed, or otherwise transferred to any third party.
By adding metadata (such as annotations of entity identification or relationships extraction), the User grants Quaesia a perpetual, worldwide, royalty-free right to use, reproduce, modify, and distribute such information. This use includes, but is not limited to: model training, sharing with the scientific community, and commercial exploitation.
The User retains the right to delete their annotations at any time via the Quaesia interface or may request complete deletion via the contact form.
The Software is provided to the User on an "as is" and "as available" basis, without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Quaesia makes no representation or warranty that:
5.1. Quaesia is under no obligation to provide maintenance, technical support, updates, or corrections. Quaesia reserves the right to update, modify, or discontinue services and access to Data at any time without notice.
5.2. Quaesia reserves the right to amend this Agreement at any time. Continued use of Quaesia after amendments constitutes acceptance of the revised Agreement.
5.3. Any breach of this Agreement by the User will result in automatic termination of the license rights granted herein.
6.1. This Agreement shall be governed by and construed in accordance with the laws of France.
6.2. Any dispute relating to the interpretation or performance of this Agreement shall fall within the exclusive jurisdiction of the courts of Grenoble, France.
7.1. The User agrees to cite the platform Quaesia in any public use of the Software or Data derived from it.
At Quaesia, we strive to provide the scientific community with the most precise and reliable biomedical discovery tools. Because our platform offers a 3-day introductory trial and free access every Sunday, we encourage all users to fully explore the premium features before committing to a paid subscription.
8.1. Free Trial & Cancellations: New users are eligible for a 3-day free trial. You can cancel at any time during the trial period through your account settings or the billing portal. No charges will be made if you cancel before the trial expires.
Subscription Cancellation: You may cancel your monthly at any time. Upon cancellation, you will retain access to your Premium features until the end of your current billing cycle. No further charges will be applied.
8.2. Refund Eligibility: As Quaesia provides immediate access to digital infrastructure and high-cost AI processing power, our general policy is as follows:
Monthly Subscriptions: We do not typically offer refunds for monthly subscriptions once the billing period has started.
Accidental Renewals: We understand that mistakes happen. If you forgot to cancel your subscription and were charged, please contact us within 48 hours of the transaction. If the service has not been used since the renewal, we will process a refund.
8.3. Technical Issues: If you experience a significant technical failure or prolonged service outage that prevents you from using Quaesia for more than 48 consecutive hours, please contact our support. In such cases, we may offer a pro-rata refund or credit to your account at our discretion.
8.4. How to Request a Refund: To request a refund, please used the contact form with:
8.5. Processing Refunds: Refunds are processed via our payment partner (Paddle). Once approved, it typically takes 5 to 10 business days for the funds to appear in your original payment method.
You may cancel your subscription at any time. Quaesia handles all billing and subscriptions securely through our merchant of record, Paddle.
To cancel or manage your subscription:
Upon cancellation, your premium access will remain active until the end of your current pre-paid billing cycle. No further charges will be applied. If you experience any technical difficulties or cannot find your Paddle receipt, please used the contact form.